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IT Specialist- AV & Event Support
Location: Zurich
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Technology
In short
We are looking for an AV & Event Support Specialist to deliver technical excellence in live event execution, ensure seamless operation of meeting room technologies, and provide outstanding audiovisual support to employees and executives. This is a great opportunity to work hands-on with modern AV systems, support high-profile corporate events, and collaborate with cross-functional teams to create seamless and engaging experiences. If you are passionate about technology, problem-solving, and delivering exceptional service, this role offers the chance to make a visible impact every day.
Your Mission
- Event Support & Auditorium Operations; Assist in planning, setting up, and operating AV equipment for town halls, livestreams, product launches, and workshops.
- Operate and troubleshoot audio, video, and lighting systems during live events to ensure smooth execution.
- Provide on-site technical support, including early mornings and evenings, while maintaining professionalism under pressure.
- Meeting Room Support & Maintenance; Ensure meeting rooms are fully operational, including video conferencing systems, displays, microphones, and scheduling devices.
- Perform routine equipment checks, updates, and basic preventative maintenance.
- Troubleshoot and resolve issues related to Logitech Rally Bar, Google CTL Chromebox for Meetings, and MacBook-based setups.
- VIP & Executive Support; Deliver high-quality AV and IT support for executive and VIP meetings, ensuring a reliable and discreet experience.
- AV Project Collaboration; Support internal teams and vendors on AV system installations, upgrades, and testing.
- Assist with documenting new AV setups and operational procedures.
- Inventory & Documentation; Maintain inventory of AV equipment and consumables.
- Contribute to technical documentation, checklists, and reports on AV system health and usage.
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Your story
- Diploma in Audiovisual Technology or related field (mandatory). AV Certifications + experience will be considered in lieu of diploma.
- 3+ years’ experience in a corporate or commercial AV support role, with exposure to live event operations.
- Knowledge of video technology, signal flow (HDMI, USB-C, SDI), and networked AV systems.
- Familiarity with conferencing platforms (Google Meet, Zoom) and control systems (Crestron, Extron).
- Experience working within a ticketing system, as an agent, to manage support requests through completion.
- Strong troubleshooting skills and ability to manage multiple tasks in a fast-paced environment.
- Excellent communication and customer service skills, particularly with non-technical stakeholders. The ability to communicate effectively and succinctly is valued.
- Ability to support events during early mornings and evenings when required.
